10 tips for great relationships with your clients
First of all, having a good business relationship with your clients is something that you will learn with working with different companies and people. It practically impossible to like every client and vice versa. You do not need to feel obliged to get every client you can. You should be careful as you might end up with a terrible client. Do some research and judge by the initial communication, sometimes you might be able to foresee the problems.
Try to find clients who believe in good design which is important for their successful business. Stay away from clients who do not listen to you. For a good business relationship listening to each other is important, you have to be certain that you and your client are going in the right direction. Together. Also, it is important the client to be aware how valuable is your work and respect it and on the other hand, it will be great if the client is willing to share their know-how of their industry and market.
Bear in mind that some clients are just not for you and it is not your fault. Either they are too big or they are too small. In the first case, you can be tempted by the huge money you will receive but this means that you have to spend most of your time satisfying them and the other clients will suffer from that. Eventually, it all will end up pretty bad. In the second case, small clients can be a real pain in the neck. Because their business is small, most of the time they have problems with the cash flow, so it will be a good idea to request an advance payment for your services. Having done that, you will be able to avoid any future problems which might include explaining them what is the process of working together.
You are the person that will help their business grow by making their service or products better. Do your job properly by using your expertise and experience to improve your clients business. If they are happy and their business prosper and grow, your will prosper as well because they will rely on you.
Respect yourself as much as you want your clients to respect you. You should prove yourself as a person that can bring profits. When clients respect you as a professional they will make sure that they are paying you on time and what you deserve.
Try to make yourself valuable for your client. You have to show that you are not just a seller of services but a strategic partner that takes their business interests wholeheartedly. Do your utmost to make yourself essential for your clients business. When they value you that much, you will be an integral part and they will make sure you are satisfied.
Do your research outside your clients business. Look what the others in the industry are doing. Have a look at particular online sources that in your clients field. The gathered information will help you better understand what you are supposed to do and when sharing the information with the client they will appreciate your efforts and you will give the impression that you care about the project.
It is very crucial that you communicate with only one person from the company if possible. The less authority staff you are dealing with, the better for the process. You cannot spend all your time making happy everyone in the chain. You really do not want to crazy.
Be thorough and pay attention to the details. The little mistakes done often can break up your good relationship with the client.
Pay attention to the deadlines. Never deliver late or go over the budget allotted and will save yourself from troubles.
Follow these simple tips and you will see your business relationships flourish. Do you have your own tips to get you client appreciate and respect you? Feel free to leave your feedback in the comment form below. Thank you.